First, contact us through our website, email, text or phone call. Tell us which character(s) you want, and the day and the time you need them. Then, we will check the characters schedule and make sure they are available. Next, our party consultant works with you plan your event. You will pick the amount of time and the activities that will be included. Our party consultant drafts a party contract for you to go over and sign. Once the contract is signed, we email an invoice to you for payment. Once we receive payment, your character(s), date and time are booked and reserved. Finally, we contact you the week of the party to confirm everything. The day of the party, we arrive at the agreed upon time to create a magical event your child won't forget!
What happens at the Party?
On the day and time of the party, your character(s) arrive in costume and knock on your door. They make a grand entrance with themed music. From the time they arrive until the time they leave, our characters keep everyone entertained with themed games, a craft, performances, interactions and any other party option you choose that fits in your allotted time. We send a party manager with your character to make sure the character(s) follow the party plan on your party contract. They also help the character with music and props so your character can stay in character the entire event. We usually end with a coronation ceremony or super hero induction ceremony and pictures. We leave at the allotted time and leave behind a wonderful memory to last a lifetime.
Why are you closed on Sunday?
Many of our characters and the owner observe Sunday as a day of worship. To honor their Sabbath day, we remain closed. But we are open Monday - Saturday and love to help make your parties amazing on those days.
Do I Need To Provide Anything for The Party?
You do not need to provide anything for the party. We will bring everything we need including a speaker, microphone, props, craft supplies etc... Leave the entertaining for us. You can focus on decorations (if you want), food and enjoying your guests.
Do you charge a trip fee?
We do not charge a trip fee unless you are more than 30 min from our location in Mesa, AZ. If you are more than 30 min away, we charge a trip fee of $35 for up to 1 hour away from our location.
Do You Require a Deposit?
Yes, if your party is less than 2 weeks away we require a 100% deposit at booking to lock in your character, date and time. If you party is more than 2 weeks away we require 50% at booking and 50% 1 day before the party to secure your character. We do this to make things easier on the day of the event. No one has to collect money and the character can focus on entertaining and making your event amazing!
Do I Give a Tip?
Tips are of course optional, but it is customary to give performers a tip. If they do a good job, let them know! You may hand the tip to our party manager at the end of the party. This allows the character to continue to keep up the magic until the very end. The party manager will give the character their tip in the car. Tips are usually around $20, but we have been given up to $70. It depends on the amount of time the character performs and the amazing job that our characters do.
Do You Have a Limit on the Number of Children Who Attend the Party?
No, we do not limit the amount of children in your party. Our party consultant will work with you to plan the perfect party for the amount of children who plan to attend. We do however charge extra for a few of our party options including crafts and glitter tattoos. Both of these party options are available for free for up to 10 children with any 1 hour or longer party. If you have more than 10 children, you will need to pay $3/ child to get an extra glitter tattoo or craft.
Do You Have Any Covid Restrictions?
We work with each client and character to provide the level of restrictions that they both feel comfortable with. Our character and party manager sanitize their hands before and after each event. We also require that all characters and guests be free of fever and cough and that they do not have any sick family members at home. Beyond that, we work with the client and characters to determine if the party is inside or outside, if there is 6' of distance and if masks will be worn. We have also suspended face painting and glitter tattoos and now do crafts instead to help limit Covid risk during parties.